Miriam Metzger, Associate Professor, Department of Communication
University of California, Santa Barbara
Campus: http://www.ucsb.edu
Department: http://www.comm.ucsb.edu
Three Expertise Keywords:
Credibility, Technolgy-Uses-And-Effects, Technology-Policy
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Why Digital Media and Learning?
I am interested in how people are navigating the complex information environment brought about by recent changes in technology.
Recent Posts:
- Credibility Online is Important and Difficult (November 20, 2006)
Description of Current Work:
My work focuses on social uses and effects of communication technologies. My research includes examinations of how users make sense of the credibility of information in the new media environment, problems of online privacy and security, and the theoretical and regulatory changes brought about by the development of new media technologies. I am currently co-editing the volume on Credibility in the MacArthur Series on Digital Media and Learning, which will appear in 2007.
Selected Publications/Projects/Articles/Press:
Metzger, M. J., & Flanagin, A. J. (2008) Digital Media and Youth: Unparalleled Opportunity and Unprecedented Responsibility, Digital Media, Youth, and Credibility.
Metzger, M. J. (in press). Effects of site, vendor, and consumer characteristics on Web site trust and disclosure. Communication Research.
Metzger, M. J., & Flanagin, A. J. (in press). The role of site features, user attributes, and information verification behaviors on the perceived credibility of Web-based information. New Media & Society.
Metzger, M. J. (2005). Understanding how Internet users make sense of credibility: A review of the state of our knowledge and recommendations for theory, policy, and practice. In R. Weingarten, & M. Eisenberg (Eds.), Proceedings of the Internet Credibility and the User Symposium [online]. Seattle, WA. [url=http://www.ischool.washington.edu/credibility/Metzger%20Skills.pdf]http://www.ischool.washington.edu/credibility/Metzger%20Skills.pdf[/url]
Metzger, M. J., Flanagin, A. J., Eyal, K., Lemus, D., & McCann, R. (2003). Credibility for the 21st century: Integrating perspectives on source, message, and media credibility in the contemporary media environment. In P. Kalbfleisch (Ed.), Communication Yearbook 27 (pp. 293-335). Mahwah, NJ: Lawrence Erlbaum.
Chaffee, S. H., & Metzger, M. J. (2001). The end of mass communication? Mass Communication and Society, 4(4), 365-379.
Flanagin, A. J., & Metzger, M. J. (2000). Credibility of the Internet/World Wide Web. Journalism & Mass Communication Quarterly, 77(3), 515-540.
